Terms of service

Welcome to Wovex. These Terms of Service ("Terms") govern your access to and use of wovex.shop and your purchase of products from Wovex.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About Wovex

Wovex operates an online retail store offering products for purchase through our website.

Wovex
2255 Creston Ave, C5
Bronx, NY 10453
United States

Email: support@wovex.shop
Phone: +1 315 202 9822

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing a product on behalf of another person or organization, you represent that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or display settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Pricing and Availability

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors and to cancel an order if a product was listed at an incorrect price.

Product availability may change without notice. If an item becomes unavailable after you place an order, we will contact you and may provide a refund for the unavailable item.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order is not considered accepted until we have confirmed the order and/or processed the payment.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing errors, inventory issues, or incorrect customer information.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payment

Payment must be successfully completed before an order can be processed.

Payments are processed through third-party payment providers. Wovex does not store complete payment card information on its own servers.

You agree to provide accurate and complete billing and payment information.

7. Shipping

Orders are generally processed within 1–2 business days.

Estimated delivery time is 1–5 business days after the order has been processed.

Delivery times are estimates and may vary due to circumstances outside our reasonable control, including carrier delays, weather, holidays, or other transportation issues.

Customers are responsible for providing accurate shipping information. Wovex is not responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided by the customer.

8. Returns, Refunds, and Exchanges

Wovex accepts eligible returns and exchanges within 30 calendar days from the date of delivery.

Eligible returns and exchanges qualify for free return shipping, and Wovex does not charge a restocking fee.

For complete details regarding eligibility, refunds, and exchanges, please review our Return, Refund & Exchange Policy on the website.

9. Customer Accounts

If you create an account with Wovex, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You agree to provide accurate information and to notify us if you believe your account has been accessed without authorization.

10. Prohibited Uses

You agree not to use our website:

For any unlawful purpose
To commit fraud or facilitate fraudulent transactions
To interfere with the operation or security of the website
To attempt unauthorized access to our systems
To transmit malicious software or harmful code
To collect or misuse personal information belonging to other users
To infringe upon the rights of Wovex or third parties

11. Intellectual Property

All content on the Wovex website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Wovex unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, or commercially exploit our website content without prior written permission.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and other service providers.

Third-party services are governed by their own terms and policies. Wovex is not responsible for the content, policies, availability, or practices of third-party websites or services that we do not control.

13. Disclaimer

Our website and its content are provided on an "as available" basis.

To the extent permitted by applicable law, Wovex makes no guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

We make reasonable efforts to provide accurate product and website information but do not guarantee that all information will always be complete, current, or error-free.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Wovex will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Wovex and its officers, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or misuse of the website.

16. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

17. Governing Law

These Terms are governed by the applicable laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled in accordance with applicable law and the jurisdiction of the appropriate courts.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.

19. Contact Us

If you have questions about these Terms of Service, please contact us: